i2c World, Inc. is an off-shore business process outsourcing company with offices in New York and off-shore unit in Mumbai, India. The company was established in 2001 as an off-shore business processing company. We specialize in data management, list building, customer service, lead generation and sales support for U.S.-based companies within the Financial Services, Utilities, Healthcare, and Direct Marketing industries.

At i2c World, our mission is to empower the brightest in human resources with the best in Training and latest in Technology to provide innovative and cost-effective customer relationship and business process management solutions for our clients.

i2c is not just a call center, we can assist your business with its overall marketing strategy, data research, target marketing, customer service, application processing and other back-office needs.

Our broad range of services include Customer Care & Acquisition, Business Management Services, & Healthcare:

  Appointment Setting
  Lead Generation
  Targetted Database Building
  Third-party Sales Verification
  24/7 Inbound Call Answering
  Survey & Courtesy Calls
  Consumer Collections
  Email Support
  Data Management
  Claims Processing
  Receivables Management
  Online Research
  Data Entry
  Revenue Cycle Management
  Medical Billing & Coding
  Worker's Comp. claims
  Charge Posting
  Patient Eligibility Check
  Patient Collections